Refund policy
Return and refund policy
At Every Dam Thing, we want you to absolutely love your gear. If you’re not satisfied, we’ll make it right.
We offer refunds for:
1. Items that were sent incorrectly
2. Damaged or Defective products
Refund requests must be made within 30 days of the purchase date.
To request a refund, please contact us at contact.everydamthing@gmail.com with your order number and a brief description of the issue.
This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to contact.everydamthing@gmail.com
Unfortunately, we cannot accept returns, exchanges or refunds on gift cards. All gift card sales are final.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at everydamthing@gmail.com..
You can always contact us for any return question at contact.everydamthing@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards or limited release items.
Exchanges
No, We will not exchange any item for any reason.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at everydamthing@gmail.com.